Who Is Star Hygiene? Getting to Know Australia's Washroom Hygiene Specialists

If you've ever walked into a spotless washroom at a shopping centre, sports stadium, or office tower and wondered who keeps it that way, there's a good chance the answer is Star Hygiene. We're an Australian-owned company dedicated to one mission: making washroom hygiene simple, reliable, and worry-free for businesses across the country.

Whether you're a long-time customer or discovering us for the first time, here's a quick look at who we are, what we do, and why thousands of businesses trust us with their hygiene needs.

Our Story So Far

Star Hygiene was founded in 2013, starting with a single commercial installation in St Leonards. Since then, we've grown steadily and deliberately — opening warehouses in Prestons, Molendinar (QLD), and Cranbourne West (VIC), and adding a service depot in Newcastle. Along the way we've added new capabilities to our offering, from first aid kits and insect control to period care and smart vending machines.

Today, that growth adds up to more than 10,000 customers and over 4,000 services completed every single day, all delivered by a 100% Australian-owned team. We're proud to say that's not just a number — it's thousands of businesses who trust us to show up, do the job right, and keep doing it consistently year after year.

What We Actually Do

At our core, we help businesses provide clean, healthy, and welcoming washrooms — because a well-maintained washroom says a lot about a business, and a poorly maintained one says even more. Our service offering covers the full spectrum of washroom hygiene: sanitary and nappy disposal, sharps and medical waste collection, urinal maintenance, scenting and odour control, sanitary vending, and first aid servicing.

We back all of this up with real-time transparency. Through our NEXUS service management system, customers can see exactly when a service has occurred, with no guesswork and no chasing us for updates.

More Than Just a Service — A Product Range Too

Beyond on-site servicing, we also supply a wide range of washroom and hygiene products, from toilet paper and hand dryers to dispensers, cleaning supplies, baby care items, and air care solutions. Most items ship next business day, so whether you're restocking a single site or managing procurement across a national portfolio, we've got it covered — and you can browse and order directly through this website.

Who We Work With

Our customer base spans almost every sector you can think of:

• Retail — we currently service over 200 major retail centres across NSW, Victoria, and Queensland, with long-standing national partnerships including Mirvac, Stockland, AMP, and CBRE.
• Commercial buildings — from CBD office towers to owners' corporations, we became CBRE's preferred national supplier for washroom hygiene in March 2024.
• Hospitality & venues — we've supported major events spaces like ICC Sydney and Venues NSW (Allianz Stadium and the SCG), and we're the national service provider for Redcape Hotel Group.
• Childcare — we're a national preferred supplier to Only About Children, delivering everything from first aid kits to nappy disposal across dozens of sites.
• Local government — we currently partner with Burwood and North Sydney Councils to keep public facilities clean, safe, and welcoming.

Why Businesses Choose Star Hygiene

Our tagline says it best: "Large enough to deliver, small enough to care." We've built our reputation on getting the basics right — showing up on time, doing the job properly the first time, and being transparent about it. Add to that our national footprint, broad product range, and genuine investment in customer relationships, and it's easy to see why so many businesses have stuck with us for years, sometimes over a decade.

Get in Touch

Whether you're after a one-off product order or a full washroom hygiene service contract, our team is ready to help you find the right solution for your space and budget. You can reach us at 1800 494 436 or sales@starhygiene.com.au, or simply browse our product range right here on the website.

We'd love to welcome you to the Star Hygiene family.